As part of your provision of service at Real Change Psychology your psychologist will need to collect and record personal information from you that is relevant to your mental health and current situation. The information gathered is integral to forming part of your assessment, diagnosis and treatment plan, and is confidentially stored. The information is retained in order to document what occurs during sessions, and enables the  psychologist to provide an appropriate,  relevant and informed clinical service.

You may access the material recorded in your file at any stage, subject to the exceptions in National Privacy Principle 6.

All personal information gathered by the psychologist will remain confidential and secure except when

  1. It is subpoenaed by a court, or

  2. Failure to disclose information would place you or another person at risk, or

  3. Your prior approval has been obtained to:

  • Provide a written report to another professional agency e.g. a GP or a lawyer, or

  • Discuss the material with another person, e.g., a parent or employer.

As part of the consent process you will be asked to provide your written informed consent, which requires  you have understood and accepted the terms of the therapeutic process, been informed of any possible risks, and had the opportunity to ask any questions about the counselling service, before signing the consent form.